This Privacy Policy describes how your personal information is collected, used, and shared when you use h2osync.com (the “Site”), use our mobile app(s) (the “App”) or controller devices and sensors (the “Controller”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site or use the App, we automatically collect certain information about your device, including information about your web browser, IP address, phone OS, phone type, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site or use the App, we collect information about the individual pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site or the App. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using cookies, log files or beacons using services provided by 3rd parties.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
Additionally, as you use the App and the Controller after it has been configured to connect to Wi-Fi, we collect information including location, Wi-Fi information, pool information, usage information, device information and preferences.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
We use Device Information and App and Controller Information to provide services to you, inform you of your pool status, control devices. This information may be aggregated to improve our services and products.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may share your information with marketing partners.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help@h2osync.com or by mail using the details provided below:
H2O Sync
Privacy Matters
1441 Powell Rd, Lantana, TX, 76226, United States